Terms of service
Last Updated: December 2024
Welcome to www.kiolal.com (“Site”), the official website for Kiolal (“Company,” “we,” “our,” or “us”). By accessing or using this Site, you agree to comply with and be bound by these Terms of Use (the “Agreement”). Please read this Agreement carefully before using the Site. If you do not agree to these terms, you must refrain from using the Site.
1. Acceptance of Terms
By accessing or using this Site, you agree to abide by all the terms and conditions outlined in this Agreement, including any future updates, changes, or modifications. We reserve the right to modify, update, or change these Terms at any time. Any such changes will be effective immediately upon posting on this Site, and your continued use of the Site will be deemed as acceptance of those changes.
2. Account Registration Terms
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Creating an Account: To access certain features of the Site, you may be required to register for an account. By creating an account, you agree to provide accurate, complete, and current information, and you agree to keep your account information updated.
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Security: You are responsible for maintaining the confidentiality of your account login details, including your username and password. You agree to notify us immediately if you suspect any unauthorized use of your account.
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Account Suspension/Termination: We reserve the right to suspend or terminate your account if we believe that you have violated any part of this Agreement or engaged in fraudulent activity.
3. Product Information and Availability
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Product Descriptions: We strive to ensure that product descriptions, images, and information on our Site are accurate, but we do not guarantee their completeness, accuracy, or reliability. We may update or change product descriptions at any time without notice.
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Product Availability: While we make every effort to ensure that our products are in stock, availability may vary. If a product is out of stock or unavailable, we will notify you as soon as possible. In such cases, you may choose to wait for restock or cancel your order.
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Pricing: Prices are listed in USD unless you are purchasing from Mexico, where prices will be displayed in MXN. Prices may be updated periodically. We reserve the right to correct pricing errors, and if any discrepancies occur, we will notify you and offer the option to proceed with the corrected pricing.
4. Orders and Payments
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Order Placement: When you place an order, you are making an offer to purchase the products in your cart. An order confirmation will be sent to your email once your order has been processed. This does not mean your order has been accepted.
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Order Acceptance: Orders are subject to acceptance by Kiolal. We reserve the right to refuse or cancel an order at any time due to product unavailability, errors in product pricing or descriptions, or any other reason deemed necessary by Kiolal.
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Payment: We accept various payment methods, including major credit and debit cards and PayPal. Payment must be completed at the time of purchase. We will not process any orders until full payment is received.
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Sales Tax: Sales tax will be calculated and added to your order based on your shipping address. Sales tax rates are governed by local regulations and may vary depending on your location.
5. Privacy
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Collection of Personal Information: When you use the Site, we collect personal information such as your name, email address, billing and shipping address, and payment details. This information is necessary for processing orders, delivering products, and communicating with you.
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Use of Information: We use your information to process orders, improve our services, send promotional emails (if you opt in), and respond to customer inquiries. We do not sell or rent your personal information to third parties.
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Cookies and Tracking: We use cookies to enhance your browsing experience and analyze Site traffic. You can manage your cookie preferences in your browser settings. By using this Site, you consent to the use of cookies as outlined in our Privacy Policy.
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Data Protection: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure. Please refer to our Privacy Policy for detailed information on how we protect your data.
6. Disclaimers
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Product Information: The information provided on this Site is for general informational purposes only. We do not guarantee the accuracy, completeness, or reliability of any content.
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Limitation of Liability: To the fullest extent permitted by applicable law, Kiolal, its affiliates, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profit, revenue, or data, arising from your use of the Site or any products purchased from the Site.
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No Warranty: The Site and its contents are provided "as is" without any warranty of any kind, express or implied.
7. Indemnification
You agree to defend, indemnify, and hold harmless Kiolal, its officers, directors, employees, agents, affiliates, licensors, and suppliers from and against any and all claims, losses, damages, liabilities, costs, or expenses (including legal fees) arising from or related to:
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Your use or misuse of the Site.
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Any violation of this Agreement by you.
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Any breach of representations or warranties made by you in this Agreement.
This indemnification obligation will survive the termination of your use of the Site.
8. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles. Any disputes arising from this Agreement or your use of the Site shall be resolved in the courts located in [Your County], [Your State], and you hereby consent to the exclusive jurisdiction of such courts.
9. Severability
If any provision of this Agreement is determined to be unlawful, void, or unenforceable, that provision shall be severed from this Agreement, and the remaining provisions shall continue in full force and effect.
10. Termination
Kiolal reserves the right, at its sole discretion, to suspend or terminate your access to the Site for any reason, including but not limited to your violation of this Agreement. Upon termination, all rights granted to you under this Agreement will immediately cease, and you must promptly discontinue all use of the Site.
11. Entire Agreement
This Agreement constitutes the entire agreement between you and Kiolal regarding your use of the Site and supersedes all prior or contemporaneous communications, whether electronic, oral, or written, between you and Kiolal.
By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you have any questions or concerns, please contact us at [Customer Support Email].
15. Contact Us
If you have any questions or concerns about these Terms of Use, please contact us at:
Ki’olal Biocosmetics
Email: connect@kiolal.com
Phone: 888 888 8888
Address: 1001 Brickell Bay Drive Suite 2700 D4 Miami, Florida 33131
